Information & Knowledge

E-Learning and Knowledge Management

 

The current lifelong training and vocational requalification needs gave rise to training strategies mixing traditional training methodologies with Learning Management Systems (LMS), based on wide range of interaction channels.

Today, with telecommunications integrated with information technologies and the Internet, it is possible to achieve innovative and sophisticated training solutions. In particular, these web-based solutions, called e-Learning that:

- are based upon systems that guarantee communication, learning, knowledge management and information
- increase training time and space flexibility
- offer the opportunity to create personalized learning path
- allow for an immediate assessment of what has been learnt through self-assessment systems
- increase the motivation of learners who are coping with an on-line and interactive training experience
- allow learners to stay in their working environment
- make it possible to use qualified learning material, that was specifically designed for this particular training strategy
- comply with market standards, that is, a set of specs, guidelines and recommendations drawn up to guarantee intercommunicability and/or interoperability between different technologies

THE OBJECTIVES

One of the main objectives of e-Learning systems is to favor the collaboration and cooperation among training participants. This is where cooperative technologies come to play, specific software tools that deliver environments in which multiple users can collaborate through:

- Chat: online text discussion that takes place when all participants are connected concurrently
- Forum: discussions based upon text messages that are accessible to all participants
- Web inbox: email messages managed via web interfaces
- Mailing list: dissemination of information via emails that are sent to all learners

TECHNOLOGICAL SOLUTION

The planning of enterprise e-Learning systems is based upon the adoption of a Learning Management System platform, which is a software application that automates the administration of training events.

 

Learning Management System registers users, tracks usage and the student/course interaction, registers the student’s data. It also provides the company management with monitoring and reporting tools to govern the training process.
These basic functionalities are a fraction of the functionalities that these type of systems can offer. The following characteristics can certainly be added in the list:

- On-line student assessment
- Possibility to personalize the system
- Ability to manage the resources used in both on-line and off-line (in class) training processes
- Compliance with market standards
- Competency profile management and skill-gap analysis functions
- Content authoring tools
- Synchronous on-line training support (live e-Learning) in virtual classrooms where students and instructors interact in real time over the Internet

In addition to the functional aspect, the Learning Management System platform must comply also to defined architecture characteristics, that can be summarized as follows:

- Scalability to satisfy a greater number of managed operations
- Solution robustness
- Component distributiveness
- Availability of APIs (Application Program Interface) enabling the interaction between external systems and LMS

Reply is specialized to realization of advanced Knowledge Management System, based on proprietary components and on "best of breed" tecnology.