Information & Knowledge

HAWK (Highly Advanced Working Knowledge management) - Internal Professional Communities

In view of the growing need to leverage the collective intelligence and the social networking dynamics in order to overcome the traditional, slow and unidirectional business communication model, E*Finance Consulting Reply offers a proposal for the launching, assistance and evolution of professional communities within the distribution networks (branches, agencies, promoters), aimed at improving information time to market, strengthen best practice sharing and improve cost efficiency/saving (particularly with regards to training).

These objectives may be reached through two key drivers:

  • Innovative Technologies, like “TamTamy”, Reply’s powerful social networking platform, combined with other leading edge vertical solutions (semantic search engines, natural language recognition);

  • Editorial assistance aimed at listening, animating and offering information and training contents to the internal user community and characterized by specialized competences linked both to the specific management and communication modalities, typical of professional communities (non consumer), and to the necessary vertical knowledge of the banking and insurance sector.

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