10 January 2011
Making credit decisions for business customers is a particularly delicate matter – these decisions involve high volumes and individual risks as well as complex customer structures. To do justice to the variety of requirements in the credit decision process, Volkswagen Financial Services AG has introduced the “syskoplan e.KV” solution for corporate customers and key accounts.
“We selected the syskoplan e.KV solution to prevent redundant work steps as well as to achieve faster throughput times and a higher degree of automation,” said Andreas Gustke from the corporate customer division of Volkswagen Financial Services AG. Europe’s largest financial services provider in the automobile sector supplies showroom dealers in the Volkswagen company with financial products ranging from purchase financing to investment loans. The project’s goal was to achieve more efficient and transparent credit procedures. In October 2010 the software was launched in the business customer sector, this implementation will be complete at the end of the first quarter of 2011. The first users are already working with the new system, successfully. In every respect, the feedback has been very positive.
The key account sector has been using the electronic credit template to make decisions regarding fleet financing since June 2010. Already 2,000 credit templates have been processed with the new solution and considerable increases in efficiency have been realized.
The solution consists of two modules: The “company analysis” module provides all parties involved in the process with a unified, structured and constantly up-to-date information base for all corporate customers. Based on this information, the decision process is realized using the “credit template” module: From the application to the credit rate assessment in the market and the market consequences to approval by the responsible party.
syskoplan e.KV was developed on the basis of the open technology platform from SAP (SAP NetWeaver) and can be easily integrated into SAP for banking or core banking systems from other manufacturers. These other solutions generally only offer marginal support for the credit decision process. “syskoplan provides support in this area. syskoplan e.KV can be seamlessly integrated into the existing interfaces for business development and the available inventory data systems,” says Dr. Armin Bäumker, syskoplan AG partner. syskoplan AG developed the solution, introduced it and integrated it into the Volkswagen Financial Services AG architecture.
syskoplan AG is a Reply’s Group company specializing in the development and implementation of innovative IT solutions based on adaptable and agile IT platforms extended with customer-specific components.
"Passion for IT": This has been the driving force behind syskoplan for the past 25 years. The companies in the syskoplan Group develop and implement innovative IT solutions based on adaptable and agile IT platforms and extended with customer-specific components. The benefits for the customers of the syskoplan Group are numerous: They receive high performance, flexible and efficient IT. These solutions tailored specifically to the needs of the customer enable them to stand out in the market thereby creating sustainable competitive advantages.
The integration of the syskoplan Group into the international network of their main shareholder Reply S.p.A. ensures access to the know-how of approximately 3,000 IT experts. Reply focuses on developing and implementing solutions based on new communication channels and digital media.